SCI Cable India Limited and our affiliates are committed to protecting the privacy of our customers. We understand the importance of how we collect, use, disclose, transfer, and store your information. This Privacy Policy explains our practices and applies to Havells Group devices, websites, and online applications that refer to or link to this Privacy Policy .
Please note that this Privacy Policy applies to your use of Havells Group devices (which are included in our Services, along with our websites, applications, and software). This applies whether you access our Services through a computer, mobile phone, tablet, TV, or other device. It’s crucial to read this Privacy Policy carefully because by using our Services, you consent to the practices described here. If you disagree with these practices, please do not use our Services.
We recommend checking this page regularly for updates. If we make significant changes to this Privacy Policy, we will notify you by posting a notice on the relevant Services. By continuing to access or use our Services after we post such a notice, you agree to the new practices outlined in the updated policy. The most current version of this Privacy Policy will always be available here [link to policy]. You can find the “effective date” at the top of the page to see when the policy was last updated.
What Information Do We Collect?
1. Information You Provide Directly
Some of our Services allow you to provide information to us directly. For example:
- Account Information: When you create an account or profile with us, we may ask you to provide information such as your name and email address.
- Communications: If you use our Services to communicate with others, those communications will be transmitted through and stored on our systems.
2. Information About Your Use of the Services
We may collect information about how you use our Services, through software on your device and other methods. This includes:
- Device Information: Details about the device you use to access our Services, such as your hardware model, unique device identifiers, MAC address, IP address, operating system version, and device settings.
- Log Information: Information about your use of the Service, including the time and duration of your use, search terms you enter, and information stored in cookies that we set on your device.
- Location Information: Your device’s GPS signal or information about nearby Wi-Fi access points and cell towers, which may be transmitted to us when you use certain Services.
- Usage Information: Details about your interactions with our Services, such as the apps you use, the websites you visit, and how you interact with content.
3. Information from Third-Party Sources
- We may receive information about you from publicly and commercially available sources (where permitted by law), and we may combine this with other information we collect from or about you.
- If you choose to connect with third-party social networking services, we may also receive information about you from those services.
- If you order a product or paid service online, the third-party providers handling those transactions may collect your name, contact information, shipping and billing addresses, and credit card information to process your order.
4. Other Information We Collect
We may collect other information about you, your device, or your use of the Services in ways that we describe to you when we collect the information or with your consent.
You can choose not to provide certain types of information (e.g., during account registration), but this may limit your ability to use some of our Services.
How Do We Use Your Information?
We may use the information we collect for various purposes, including to:
- Register you or your device for a Service.
- Provide a Service or feature you request.
- Provide personalized content and recommendations based on your past activities on our Services.
- Deliver advertising, such as personalized advertisements and sponsored content (including through our advertising service, AdHub), and send you promotional communications.
- Assess and analyse our market, customers, products, and services, including conducting customer surveys and asking for your feedback.
- Understand how people use our Services to improve them and develop new products and services.
- Provide maintenance services for your device.
- Conduct prize drawings, competitions, or promotions, as permitted by law.
- Use and combine information we collect from you in other ways that are consistent with this Privacy Policy.
Who Do We Disclose Your Information To?
We will not disclose your information to third parties for their own independent marketing or business purposes without your consent. However, we may disclose your information to the following entities:
- Affiliates: Your information may be shared within the Havells Group and its affiliates.
- Business Partners: We may share your information with trusted business partners, such as wireless carriers. These partners may use your information to provide you with requested services (e.g., video content provided by Netflix through SmartTV), predict your interests, and provide you with promotional materials and advertisements.
- Service Providers: We may disclose your information to third parties who provide services on our behalf, such as companies that operate service centres, assist with billing, or send emails for us. These entities are restricted from using your information for any purposes other than providing services to us.
- Other Parties When Required by Law or to Protect Our Services: We may disclose your information to other parties in situations such as:
- To comply with the law or respond to legal processes (e.g., search warrants or court orders).
- To verify or enforce compliance with the policies governing our Services.
- To protect the rights, property, or safety of Havells Group, our affiliates, business partners, or customers.
- Other Parties in Connection With Corporate Transactions: We may disclose your information to a third party as part of a merger, acquisition, or in the event of bankruptcy.
- Other Parties With Your Consent or At Your Direction: We may share information about you with third parties when you consent to or request the sharing.
Your Choices
You have choices about how we use your information.
- You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.